Home / Terms & Conditions
Terms & Conditions
Effective Date: January 1, 2025
Welcome to H.Y. Wood Works. These Terms and Conditions ("Terms") govern your use of our website and the purchase of our products. By accessing our website or placing an order, you agree to these Terms.
If you do not agree with these Terms, please do not use our website.
Use of Our Website
By using this website, you agree to:
• Use the website for lawful purposes only
• Not misuse, damage, or disrupt the website
• Provide accurate and complete information when placing orders or contacting us
We reserve the right to refuse service to anyone for any reason at any time.
Products and Services
All products are handcrafted and may vary slightly in:
• Color
• Wood grain
• Finish
• Size
These natural variations are part of the uniqueness of handmade wooden products and are not considered defects.
We reserve the right to modify or discontinue products at any time without notice.
Orders
When you place an order, you agree that:
• All information provided is accurate
• You are authorized to use the payment method
• Payment must be completed before order processing
We reserve the right to cancel or refuse any order if fraud or unauthorized activity is suspected.
Custom Orders
Custom orders are made specifically for you based on your request.
Please note:
• Custom orders may take longer to complete
• Custom orders may not be refundable once production begins
• You are responsible for providing accurate customization details
Pricing
All prices are listed in U.S. Dollars (USD) and are subject to change without notice.
We are not responsible for pricing errors, but we will contact you if such an error occurs.
Payment
We accept secure payments through trusted payment providers.
Your payment information is processed securely and is not stored on our servers.
Shipping
We ship within the United States.
Shipping times may vary depending on:
• Product availability
• Custom order requirements
• Shipping carrier delays
We are not responsible for delays caused by shipping carriers.
Tracking information will be provided when your order ships.
Returns and Refunds
Because many of our items are handcrafted and custom-made:
• Returns may be accepted for damaged or defective items
• Custom orders may not be eligible for return
• You must contact us within 7 days of receiving your order for return requests
We will work with you to resolve any issues.
Intellectual Property
All content on this website, including:
• Images
• Text
• Logos
• Designs
is the property of H.Y. Wood Works and may not be copied, reproduced, or used without permission.
Limitation of Liability
H.Y. Wood Works is not liable for any indirect, incidental, or consequential damages resulting from the use of our website or products.
Our maximum liability is limited to the purchase price of the product.
Privacy
Your use of our website is also governed by our Privacy Policy.
Changes to Terms
We reserve the right to update these Terms at any time. Updates will be posted on this page with the effective date.
Contact Information
If you have questions about these Terms and Conditions, please contact us:
H.Y. Wood Works
Email: hywoodworks@yahoo.com
Phone: (+1) 573 881 1563
Location: United States
If you'd like, I can also create a Refund & Return Policy page, which is highly recommended for e-commerce websites.